How to file a complaint

This must be done within 21 days after the fee has been charged.

If you complain on behalf of others, we need authorization from the person who has received the fee. This does not apply if any complaints are made on behalf of minors.

You can send your complaint via our online contact form or by mail. Remember to include:

  • Name
  • E-mail address
  • Information about why you want to complain
  • Fine number (five digits)
  • Receipt (if you paid on the spot)

Complaint can be sent by mail to:

Prinsens gate 39
7011 Trondheim