Reisende vinker til bussen

Now testing cashless payment on buses in parts of Trøndelag

The goal is safer working conditions for drivers and easier ticketing for passengers.

AtB is launching a pilot project where it will no longer be possible to pay with cash on board buses on selected lines in Trøndelag.

The pilot is run on behalf of Trøndelag County Council. The results will help decide whether to make it permanent.

What does this mean for you as a passenger?

You can no longer pay with cash on board the buses covered by the pilot project.

You can still:

  • Use the AtB app
  • Buy an SMS ticket (ex. code word "VoksenS1" to 2027 )
  • Use a t:card (travel card, order via atb.no)
  • Pay by bank card on board buses with a card terminal
How to buy a ticket
Buy a ticket for others in the AtB app

Where does this apply?

The pilot applies to bus lines in the municipalities of:

Osen, Flatanger, Namsos, Overhalla, Høylandet, Namsskogan, Rørvik, Lierne, Nærøysund, Leka, Snåsa, Grong, Steinkjer and Levanger.

Overview of cashless bus lines

490 (Osen – Fossli)

609 (Gullholmstranda – Svea)

610 (Grong – Sørli)

611 (Grong – Harran – Namsskogan)

612 (Snåsa – Grong)

660 (Rørvik – Kolvereid – Foldereid – Namsos)

665 (Kolvereid – Salsbruket – Lund – Namsos)

680 (Levanger – Steinkjer – Namsos)

681 (Flatanger – Sjøåsen – Namsos)

690 (Grong – Steinkjer)

695 (Harran) – Grong – (Høylandet) – Overhalla – Namsos)

731 (Sjøåsen – Namdalseid – Steinkjer)

760 (Stein – Leknes)

761 (Kolvereid – Gutvik)

763 (Kolvereid – Ottersøy – Måneset)

781 (Namsos – Bangsund)

782 (Namsos – Kattmarka/Sørenget)

783 (Spillum – Sentrum – Fossebrenna)

784 (Namsos – Bangsund – Namdalseid)

785 (Aglen – Skorstad – Namsos)

+ school bus lines in the same area

Why are we doing this?

The background includes, among other things:

  • Safer working conditions for bus drivers
  • Faster and easier boarding
  • The fact that most passengers already buy their ticket before boarding

This is a pilot project to test how such an arrangement works in practice.

Frequently asked questions

Can't find what you're looking for? Contact AtB service center.

  • You will need to buy a ticket in another way before you board, for example in the AtB app, by SMS or with a t:card.

    In the initial phase, you will receive information from the driver about what you need to do next time.

  • You will not be refused entry to the bus in the initial phase. If you only have cash, the driver will inform and guide you on how to buy a ticket next time.

    The goal is for everyone to receive good information and have the opportunity to adapt.

  • Students with a t:card school or PocketID travel as before. Students without a valid travel certificate must have a valid ticket before they board. No one will be refused entry in the pilot period. Students will be guided on how to buy a ticket next time.

  • We know that it sometimes take time before newcomers to Norway have their own means of payment.

    What you can do:

    • You can enter into a business agreement for travel cards. The travel cards can be preloaded with f. ex. 10 trips.
    • You can use a requisition for single trips. We will provide information on what is considered a valid requisition.

    Contact customer service to get started with a business agreement or requisition.

    Contact for business agreement travel card
    Contact customer service for information about requisitions

    If the person has their own means of payment, tickets can be purchased in the usual way. Please note that school routes do not always have a card terminal on board.

  • Schools and educational institutions can purchase single trips using a requisition.
    Contact customer service to learn what is considered a valid requisition.

    This does not affect school transport.

  • You can no longer pay by cash. If your child brings a friend on the bus, and the friend is not entitled to school transport, you need to buy a ticket.

    You can easily send a ticket to your child in the AtB app. All tickets can be shared in the app. Both sender and recipient need to have the AtB app installed and logged in. 

    Another option is the travel card (t:kort). You can order it in AtB’s online shop and top it up with a periodc ticket or a carnet ticket.

  • Yes. In 2024, the Norwegian Parliament adopted changes to the Financial Contracts Act. These came into force on 1 October 2024. The law states that payment for transport by bus, rail, and other transport is not covered by the obligation to accept cash. This means passengers do not have the right to pay with cash on board the bus.

    The pilot project with cash-free payment is therefore in line with current law.

    Source: https://kollektivtrafikk.no/nytt-om-plikt-til-a-ta-imot-kontant-betaling/