Period ticket on travel card, t:kort or app AtB Mobillett can be refunded in case of illness, death, relocation or change of travel pattern due to work. Documentation in the form of sick leave or similar must be submitted. Contact AtB service center to apply for a refund.
In case of illness or death if the period ticket has not been used, the entire amount will be refunded. If the period ticket has been used, we will deduct single trips.
You can also get the ticket refunded if you have purchased a ticket for wrong zones or passenger category.